Real Estate
Virtual Assistants

Unlock Productivity, Embrace Efficiency . Get your trusted Virtual Assistants from the Philippines!
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Reduce costs and increase profitability.

Join the growing number of savvy Australian businesses who are leveraging the highly skilled talent pool in the Philippines.
  • Save 60-80% on Accountant and back office wages.
  • Recruit highly qualified, english-speaking, reliable staff who are 100% focused on meeting your goals and achieving results.
  • Eliminate the risk of traditional outsourcing. We provide office space supported by an advanced network infrastructure, fast internet and support services so you have peace of mind.
  • Get full control over your business process while also partnering with a BPO in a low-cost, yet highly skilled labour market.
James
Virtual Assistant
for Real Estate

Peter Aviñante

Founder & Director, Ozflow Solutions
Communication is one of the most important factors for an offshoring venture to succeed.

Meet Peter Avinante, Director of Operations at OzFlow Solutions. Originally from the Philippines, Peter lived and worked in Australia for many years as a Production Manager and Technical Lead. His communication skills, professionalism, proactive approach and experience with the local and Australian workforce enables OzFlow Solutions to deliver exceptional staffing services to our Aussie clients.

Why OzFlow Solutions?

  • PERSONALIZED FOCUS
    As a small agency, we dedicate ourselves to truly understanding and addressing your specific business needs, ensuring tailored solutions and personalized service.
  • COMPETITIVE PRICING
    Located outside Manila, we offer highly competitive pricing without compromising on quality, providing cost-effective outsourcing solutions for your business.
  • CULTURAL EXPERTISE
    Our leadership, experienced in both Australia and the Philippines, brings a unique bicultural perspective, ensuring seamless integration and communication with your team.
  • SYSTEMATIC APPROACH
    We adhere to established systems and processes, guaranteeing efficiency, reliability, and consistency in our services, enhancing your business operations.
  • IDEAL TIME ZONE
    The minimal timezone difference between Australia and the Philippines allows for smooth and synchronous collaboration, maximizing productivity and communication.
  • DUAL PRESENCE
    With permanent offices in both Australia and the Philippines, we ensure stability, accessibility, and ongoing support for our clients.
  • ON-SITE RESOURCES
    Our team physically works from our Philippine office, fostering a collaborative and controlled environment that enhances productivity and team cohesion.

What can an Offshore Virtual Assistants do?

Administrative Tasks

  • Email Management: Sorting, responding to, and organizing emails.
  • Appointment Scheduling: Managing calendars, scheduling property viewings, client meetings, and setting reminders.
  • Document Management: Organizing and maintaining client files, contracts, and property documents.
  • Data Entry: Inputting client and property information into CRM systems and other databases.
  • Compliance: Ensuring that all interactions and documentation comply with regulatory requirements.

Client Relations

  • Initial Client Screening: Conducting preliminary assessments to understand client needs and preferences.
  • Follow-Up Communication: Keeping clients updated on property listings, viewing schedules, and application statuses.
  • Customer Support: Addressing client inquiries and providing information about properties and services.

Marketing and Lead Generation

  • Social Media Management: Creating and scheduling posts, responding to comments and messages, and engaging with followers.
  • Content Creation: Writing blog posts, newsletters, property descriptions, and other marketing materials.
  • Lead Management: Tracking and following up on leads from various sources, including online listings and referrals.

Property Management

  • Listing Management: Posting property listings on websites and social media platforms.
  • Virtual Tours: Coordinating and managing virtual property tours for potential buyers or renters.
  • Tenant Communication: Managing communications with tenants regarding lease renewals, maintenance issues, and rent collection.

Financial Tasks

  • Basic Bookkeeping: Tracking expenses and managing invoices.
  • Rent Collection: Assisting with the collection of rent and managing payment records.

Technical Support

  • CRM Management: Maintaining and updating client and property information in CRM software.
  • Software Troubleshooting: Addressing basic technical issues related to the software tools used by the company.

Research and Analysis

  • Market Research: Gathering information on market trends, property values, and competitor listings.
  • Property Research: Researching property details, neighborhood information, and local amenities.

Miscellaneous

  • Travel Arrangements: Booking travel and accommodation for agents attending conferences or client meetings.
  • Personal Assistance: Handling personal tasks for agents, such as managing personal appointments or errands.
24 hours

24 Hr Access

conference

Conference Room

fast internet

Hi-speed Internet

kitchen

Full Kitchen

printer

Wi-Fi Fax/Printer

A Productive Environment Designed for Your Offshore Team

  • At OzFlow Solutions, we ensure your remote staff have everything they need to stay comfortable, focused, and productive.

  • We provide modern office space, ergonomic furniture, and high-performance hardware and software, creating a seamless work environment tailored to your business needs.

  • Our dedicated IT team collaborates closely with your local operations to ensure smooth connectivity and workflow integration, so your offshore accounting staff in the Philippines stay perfectly in sync with your team back home.

Getting in touch and working together is easy!

Talk to us via video conference calls and Facebook Messenger. Our team is very responsive!

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Tell us about you and your needs.

This questionnaire aims to gather comprehensive information about the your needs, expectations, and preferences to help in identifying the most suitable offshore BPO solution for your business.
Your details:
Business Background:
BPO Requirements:
Offshore Preferences:
Technical Requirements:
Scalability and Flexibility:
Communication and Collaboration:

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